How to switch business energy suppliers (UK, 2026)
A step-by-step guide from an independent UK broker. Timings, paperwork, the traps that cost businesses thousands — and the honest bit about how brokers get paid.
- 1. Get your latest bill, MPAN/MPRN and annual kWh.
- 2. Compare quotes from every supplier — not just three.
- 3. Sign a Letter of Authority so a broker can tender for you.
- 4. Choose your contract (fixed vs flexible, 1–5 years).
- 5. Wait out the 14-day objection window.
- 6. Check your first bill matches the contract.
Typical timeline: 2 weeks from signing to switch. Zero disruption to supply.
Can you switch right now?
The answer depends on where you are in your current contract. Three scenarios cover almost everyone:
Yes — this is the normal renewal window. Most suppliers let you sign a new contract now for a future start date, locking in today's rate. This is the sweet spot: don't wait until the last week.
Yes — you can switch immediately with 30 days' notice. Deemed rates are typically 40–80% higher than contracted rates, so this is where the biggest savings live.
Not without a termination fee. But it's worth getting a quote anyway — sometimes the savings on a new 3-year deal outweigh the exit cost, especially in a falling market.
The 6 steps in detail
Gather your usage data
You need three things: your latest bill (or a photo of it), your MPAN (electricity) or MPRN (gas) number, and your annual kWh usage. All three are on any recent bill. That's it — no engineer visit, no meter change.
Compare the whole market
This is where most businesses lose money. Getting three quotes from three suppliers is not comparing the market — it's comparing three suppliers. The UK has 25+ business energy suppliers, and rates for the same usage profile can vary by 30–40% on any given day. A broker (or a very patient afternoon) is the only way to see all of them.
Sign the Letter of Authority
The LOA lets your broker request quotes from suppliers on your behalf. It does not give anyone the power to switch you without your written approval — it's a permission slip to gather quotes, nothing more. Read it before you sign, and make sure it names a specific broker (not an open-ended arrangement).
Choose your contract
You'll be comparing on three axes at once: fixed vs flexible pricing, contract length (1–5 years), and the split between unit rate and standing charge. Fixed 24-month is the default recommendation for most SMEs — long enough to smooth out short-term market noise, short enough not to trap you.
Objection window & switch date
Once you sign the new contract, your new supplier notifies the old one and a statutory 14-day window opens. The outgoing supplier can only object for a specific reason: outstanding debt over 28 days, or an in-contract switch. If neither applies, the switch goes through automatically on your agreed date.
Check your first new bill
When your first bill arrives, check three things against the contract: unit rate (p/kWh), standing charge (p/day), and the opening meter reading. Discrepancies are rare but easy to fix in the first bill cycle and painful to unpick later.
Rather have someone do this for you?
We tender the whole market, present the top 3 options, and handle the switch end-to-end. Free — we're paid a fully-disclosed commission by the supplier.
Get my free comparison4 traps that cost UK businesses thousands
After several hundred switches, these are the four we see most often — and the ones your current supplier won't warn you about.
Your supplier may offer to 'blend' a new rate into your existing contract to keep you. It almost never beats a fresh whole-of-market tender — the blend is designed to protect their margin, not yours.
If you let your contract lapse without a new one in place, you roll onto deemed rates — typically 40–80% higher than contracted rates. Set a calendar reminder 6 months before your end date.
Some older contracts auto-renew for a further 12 months if you don't give notice in a specific window (often 30–90 days before expiry). Check the small print on any contract signed pre-2022.
All brokers are paid a commission by the supplier. Reputable ones disclose it in pence per kWh on every quote. If a broker won't tell you their commission, assume the worst and walk away.
Broker vs DIY vs going direct to a supplier
An honest comparison from a broker. Sometimes going direct really is the right call.
| Broker | DIY (call round) | One supplier direct | |
|---|---|---|---|
| Suppliers compared | 18+ (whole market) | 3–5 (whoever picks up) | 1 |
| Your time investment | ~30 min | 6–12 hours | 1 hour |
| Cost | Free (supplier-paid commission) | Free | Free |
| Best for | Most SMEs, multi-site, complex usage | Very simple single-meter site | Loyal to one brand |
| Ongoing renewal watch | Included | You track it | They call you at renewal |
How brokers actually get paid
Every UK business energy broker is paid a commission by the supplier — typically 0.1p to 0.8p per kWh baked into your unit rate. It doesn't come out of your pocket separately, but it is part of what you pay.
A reputable broker discloses the pence-per-kWh commission on every single quote, before you sign. Aston Energy does this by default. If your broker won't put their commission in writing, that's the answer to whether you should use them.
Frequently asked questions
Related guides & pages
- Our 4-step switching process — how we handle the tender on your behalf
- Everything you need to know about fixed-price contracts — the pricing structure most SMEs choose
- Business energy — sectors we cover
- The 18+ UK suppliers we tender
Skip the six steps — we'll do them for you
Free whole-of-market comparison within 1 UK business day.